All Collections
Technical
How can I cancel my subscription?
How can I cancel my subscription?

Unsubscribe, Cancel, End, Suspend

Elizabeth Jones avatar
Written by Elizabeth Jones
Updated over a week ago

It is important to remember that subscriptions are subject to their full duration. In other words, active subscriptions cannot be terminated before their end date.

In order to cancel renewal for your next subscription, go to your Parent Page. 

Then click on the "My Account" tab and click the orange "Cancel" button next to your next subscription.

Fill out the cancellation request, and we will confirm the cancellation by phone or email as soon as possible.

You can take a break of 30 days between subscriptions, and directly edit your return date on your Parent Page. If you would like to request a longer break, please contact us.

Remember that you are always welcome to contact our Pedagogical Support Team at [email protected] should you have any questions.

Did this answer your question?